Desktop Software
The Twin Oaks desktop club management software is Windows based and fully network compliant to work in almost any environment that needs member data management and/or electronic billing. Its capability to interface with many peripheral devices & door control systems, shows its extensive flexibility to meet the needs of this ever-changing industry. Our desktop software also has the capability to access power online features.
Front Desk Client Check-In
- Members and guests can check in even when front-desk computer is being used
- Color-coded member screen alerts when member intervention is required; improves retention
- Easy keytag check-in that includes picture display of members and prospects
- Quick insert of new members allows immediate "Member" feel and the reading of credit card information
- Family view and multi-person check in
- See Emergency Information and that day's appointments
File Maintenance
- Safe, secure PCI-DSS compliant storage of all billing information
- Track member referrals and all log notes
- Manage staff security and usage rights
- Track corporate and group memberships
- See archive and prospect databases
- Manage locker controls
- Track survey results
- Customizable fields
- Control all data entry
Advanced Contracts
- Includes electronic signature capture
- Quick reference to all documents
- Decrease printing/ink costs and improves human intervention
- Eliminate design costs and reduce storage fees of all documents
- Increase security and go green
- Capable of scanning all past paperwork, medical waivers
- Option to read in license information
- Customizable fields for revenue or interest tracking
- Contract email Capability
Contact Manager
- Track member and prospect interests then create mailing templates, labels and blast emails for marketing
- Guest register with integrated lead-and prospect-management functions
- Track marketing sources, book appointments, tours and guest usage
- See a visual schedule of appointments
- Integrated with Bring a Buddy marketing tool
- Trace one week or other promotional passes and coupons
- Online Sales Dashboard and goal management
Online Capabilities:
Member Portal
- Join online and add family members
- Designed so that the user feels they are still on your site
- Custom look and feel to match your site
- Custom URL to match your site
- Purchase Personal Training, Tanning or class Packages
- Pay balance due
- Buy gift certificates
- Book a birthday party, reserve a meeting room, etc.
- Update Billing and address information
- See and print usage information for insurance purposes
Member File Maintenance
- Convert prospects to members
- Update member credit card and account information
- Freeze/cancel manage memberships
Club Portal
- Get management reports online, anytime, anywhere you have Internet access
- Club results available on the Internet
- See up-to-the-minute daily results and statistics
- Project billing revenue and cash flow
- View your processing schedule, billing journals, club billing statements, problem reports - all online
- Make last-minute billing changes and edit transactions
- Manage all online joining offers, setup and see results statistics
Twin Oaks Software Development, Inc. is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA
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All Rights Reserved.