Member Advantage App
Customer Satisfaction, in the Palm of Their Hand.
The Member Advantage App from Twin Oaks enables members to book more services without tying up valuable resources. Add the Member Advantage App today to empower staff to do more.
Offer More With
Member Advantage
Allowing your members to book services from outside the club not only creates happier members but grows your bottom line. See the list of many of our features, below.
Loaded With Features Your Members Will Love
Software that helps your members become more engaged increases satisfaction and leads to more sales of services and add-ons. Add the Member Advantage app to your software package and see how its best in class features will set your club apart from the competition.
Introducing NEW Gamification Features
Introducing Gamification from Twin Oaks that will boost member engagement, enhance user experience and create a fun, interactive platform for members to utilize on a consistent basis. The set-up to remove, add and/or edit badges, challenges and streaks is simple, user-friendly, and customizable to engage members and encourage regular use of your facility.
Members will now be able to engage like never before, with the ability to:
- Earn Badges by completing a predetermined amount of actions
- Participate in Challenges against themselves or other members to earn awards
- Keep Streaks to indicate how many times in a row an action has been performed.
- Access all Badges, Challenges and Streaks in one easy Trophy Room
The App Includes:
- New Membership Joins
- Membership Renewals
- Purchase Packages
- Purchase Gift Cards
- Schedule Appointments by Trainer
- Schedule Appointments by Location
- Appointment Wizard
- Book Classes
- Access to Pre-Recorded Videos
- Member Access to Transaction History
- Member Access to Recent Visits
- Member Access to View Upcoming Billings
- Edit Member Profile
- Rewards (Add Value, Manage Auto-Refill, Register a Card, History, Redeem)
- Gamification Features to Boost Member Engagement and Enhance User Experience
- Update Accounts on File
- Unsubscribe from Club Emails
- Request Cancellation (Optional)
- Access to View Documents (Agreements/Forms)
- Available on Android
- Available on IOS
- Push Notifications for Android User (Appointment Only)
- Group Management
- Digital Bar Code
- Pay Outstanding Balance
- Ability to Cancel Appointments
- Auto-Enrollment to Wait List
- Change Membership: Upgrade, Downgrade
- Allow members to utilize Promo Codes
- Request a Membership Freeze (Optional)
Twin Oaks Software Development, Inc. is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA
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All Rights Reserved.