Features List Overview
Billing Features: Smarter Billing That Helps You Keep More of What You Earn
Twin Oaks doesn’t just process payments—it helps you increase profitability. With flexible billing options, built-in returns management, and advanced automation tools, our system makes it easier to manage cash flow, recover failed payments, and get paid faster.

Flexible Billing Options
Offer monthly, bi-weekly, quad-weekly, annual, or custom billing cycles.

Interchange Processing
Lower your costs with transparent, club-friendly rates as a registered ISO.

Credit Card Updater
Keep member payments running smoothly with automatic card updates.

Account Monitoring
Track balances, payment status, and member billing activity in real time.

POS & House Accounts
Easily manage retail purchases, gift cards, and internal charges.

Prepay & Add-On Fees
Support dues prepayment and apply annual, enhancement, or maintenance fees.

Collections Tools
Give members flexible options to resolve past-due balances and improve recovery rates.

Resubmission Tools
Easily resubmit declined or returned payments to recover revenue.

Integrated EFT Billing
Process checking, savings, and credit card payments in a single workflow.

Automated & Real-Time Reporting
Generate on-demand reports with advanced filters to track performance.

Billing Journals & Change Logs
Track additions, removals, and billing changes with clear audit trails.

Integrated Billing & Returns Management
Seamlessly manage billing and returns in one connected system.
Club Management Features: Run Your Club with Confidence
From front desk check-ins to scheduling, inventory, and staff tools, Twin Oaks gives you the operational control you need to keep things moving—across every location, every day. Our system is built to support your team, simplify your workflow, and give your members a seamless experience from the moment they walk in.

Front Desk Check-In
Fast, flexible member check-in with barcode scanning and access tracking.

24/7/365 Door Access
Secure entry control with always-on functionality for members and staff.

Interactive CRM
Manage member and prospect info with real-time updates and notes.

Booking & Scheduling
Manage classes, appointments, and facility spaces from one calendar.

Court Reservations
Flexible tools for scheduling courts and other reservable resources.

Personal Training Package Sales
Sell, assign, and track sessions in one streamlined flow.

Advanced Contract Management
Customize membership types, terms, and agreements with ease.

Inventory Tracking
Keep tabs on product sales and stock levels across your locations.

Multiple Club Reciprocity
Enable seamless access for members across all club locations.

Crowd-Level Monitoring
Track and display real-time facility traffic so members can plan their visit—and your team can plan staffing.

Staff Time Clock & Utilities
Track schedules, hours, clock in/clock out records, and assignments with built-in accountability tools.
Member Management Features: Gym Features That Flex for Your Members
From check-in to class registration and digital rewards, Twin Oaks gives your members more ways to stay connected—while giving your team less to manage. These tools help enhance the member experience, improve retention, and reduce front desk friction.

Member Portal Access
Give members full control of their account, payments, and schedule in one place.

Booking & Scheduling
Let members book classes, appointments, or services with ease.

Class Registration
Simple online sign-ups with waitlist and auto-enroll options.

CRM & Prospect Management
Track and nurture leads with real-time updates, reporting, and communication tools.

Email Campaigns & Blasts
Send targeted, timely messages to members and prospects.

Promotional Offer Codes
Drive sign-ups and renewals with customizable promo codes.

Rewards & Gamification
Motivate members with points, badges, and customizable challenges.

Request Freeze or Cancellation
Give members the option to manage account changes without staff intervention.

Custom Notification Panels
Push relevant updates to members directly within the platform.

Digital Barcode for Check-In
Contactless, fast access using mobile or keyfob scanning.

Class Media Support
Add videos or images to class listings to boost visibility and interest.

Personal Trainer Workouts
Deliver customized workout plans and track progress digitally.
Our contact options:

Technical Support
Monday through Friday:
8:30am - 9:00pm
800.829.2339
Emergency, After-Hours Support
866.418.6179

Membership Keytags
& Giftcards
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Question About a Letter
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