PCI DSS Compliant Billing for Health Clubs - Safe, Affordable EFT & Credit Card Billing

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PCI-DSS Compliant Billing | Why PCI-DSS Compliance Is Important to Your Club

Tracy Maio
Billing Services Manager
With Twin Oaks Since 2002

" Feel confident that your EFT money is being handled with security above and beyond the PCI-DSS Compliance levels. Here in the Twin Oaks Billing Department, it is not only our job but our pleasure to assist in the accurate and timely processing of your EFT members. Our knowledgeable and detail-oriented staff is here for you! Come join the family!"

PCI-DSS Compliant Billing

Safe, Affordable and Reliable EFT Billing Integrated into the Software

A strong dues line is the key to success in the club business. Monthly dues members yield up to 30% greater average lifetime economic value than paid-in-fulls, and with no greater effort on your part. Plus, a strong dues line makes your cash flow more reliable and your club more valuable.

Twin Oaks Offers a Value-Added Billing Service with Many Advantages

You get your money on the day you bill – there is no lag time.

You are in control – you do your own billing and we help ensure its accuracy.

Track when your file is due and make sure it is received.

Check to make sure it is not last month’s file by mistake.

Generate a problem report in advance of billing.

Scan for errors and bring them to your attention before submitting:

	invalid credit card numbers
	suspicious increases or decreases in amount
	incorrect number of digits
	missing and invalid information

Take your corrections without an additional service fee.

Provide an Account Updater which keeps account information and credit card expiration dates up to date — greatly reduces credit card returns.

Process all three types of EFT — checking, statement savings and credit card — in a single file.

Upload returns to Member Services for free — efficient follow-up.

Download returns to the database electronically, so that club’s records are always up to date.

Provide an experienced customer service rep to work with you at all times.

Your members choose how to pay their dues — cash, EFT or credit card.

Available Billing Options

You decide what services you need and bill the way you find most effective:

	All electronic billing options.
	Statement, variable or cycle billing.
	House accounts and gift card ability.
	Ability to resubmit ISFs and credit card declines.

Your Data is Secure!

Your billing data is encrypted and we have taken every step to ensure data security. Twin Oaks Software is one of only a handful of providers in this industry that is certified by the credit card industry as PCI DSS compliant and has structured all data storage and processing functions to safeguard member account information. Your data and the personal data of your members is secure. Read why this is important to your club >>

Billing takes place automatically once submitted, so you can relax!

Twin Oaks is PCI-DSS Compliant - Why that's important to your club